Marketing: Customer retention tactics • English Conversation Questions

Why is customer retention important for businesses, and how does it differ from customer acquisition?
What are some effective strategies for retaining customers?
How can businesses use customer feedback to improve their products and services?
What role does customer service play in customer retention, and how can businesses ensure they provide excellent customer service?
How can businesses create a personalized experience for their customers?
What are some loyalty programs that businesses can implement to retain customers?
How can businesses use social media to engage with and retain customers?
What are some effective ways to measure customer retention and the success of retention strategies?
How can businesses address customer complaints and negative reviews to improve customer retention?
What are some common mistakes that businesses make when trying to retain customers, and how can they be avoided?
How can businesses stay up-to-date with emerging trends and technologies in customer retention?